Aapka data, aapka haq

Minimum collection, maximum transparency. Hindi mein simple bhasha.

Kya collect karte hain

Name, mobile, email, city/state, addresses (house no, area, pincode), booking details, reviews, device/session logs. Vendors: business name, KYC docs, service areas, bank/UPI for payouts. Agents: assigned city, office address.

Kyun collect karte hain

Matching (nearest vendor), notifications, payments/refunds, fraud prevention, analytics. Marketing SMS/WhatsApp only opt-in par. Kabhi data sell nahi karte.

Sharing

Booking confirm hone par hi vendor ko name/mobile/address milta hai. Payment processors (Razorpay/UPI) ko txn data. Legal request par authorities ko. Aggregated stats (city revenue) mein personal data nahi.

Cookies & tracking

Login session (NextAuth JWT, 7-day), preferences, analytics. Browser se cookies block kar sakte ho — login kaam nahi karega. Firebase push only permission par.

Rights

Access / correction / deletion: support@addies.in par mobile se likhein, 7 din mein action. Account delete par bookings anonymised (legal records 3 yrs). Marketing opt-out one-tap.

Security

Passwords bcrypt-hashed, MongoDB Atlas encrypted, role-based tRPC (admin/vendor/agent guards). Phishing se bachein — hum OTP/password kabhi nahi maangte.